Package pricing
Find the perfect bundle for your needs
Core
For modern teams who want to inspire customers about their shop along the whole package journey.
from 349 €
per month
SPEAQ for shipping communication
+ incl. language package (English, German,
+ French, Italian)
TRAQ for track & trace
QONTROL for data analytics
+ incl. two precast dashboards &
+ filter-views
Connection to three shipping service providers ¹
Connection to one online store
+ Incl. related market places (ebay, Amazon etc.)
Daily updates on all shippings
Includes 1.000 shippings per month ⁴
Service
Personal support until full integration
Support via e-mail
Support via telefon
Annual optimisation-call
Bestseller!
Advanced
For professional teams who want to offer customers a fully rounded customer journey.
from 599 €
per month
Includes all features from core bundle
SPEAQ for shipping communication
+ incl. ten languages
+ Bundling of multiple shipments
+ Information & e-mail trigger for
+ pre-shipment (optional ³)
QONTROL for data analytics
+ Create your own dashboards &
+ filter-views
Connection to up to six shipping
service providers ²
Connection to up to five online stores
+ incl. related marketplaces
+ (ebay, Amazon etc.)
Live-alerts for your shippings by e-mail &
web app
Includes 1.000 shippings per month ⁴
Add-Ons (optional ³)
+ SMS notifications
+ Import to Zendesk
+ Webhooks
+ Individual reports
RETURN (returns portal) (optional ³)
+ Own returns portal for end customers
+ Analyse the reasons for returns and processes
+ Returns communication by e-mail
Service
Biannual online-meetings
+ We are your sparringpartner for optimising
+ your after sales communication
Additional support
+ via online-meeting (optional ³)
Enterprise
For modern teams who want to offer their customers high end communication on the package journey.
on request
per month
Includes all features from advanced bundle
Access to all shipping service providers
Individual connection to up to 15 shipping service providers
Unlimited connection to online stores and
market places
Monthly volume of shipments as required
Service
Regular dialogue with your personal customer success manager
Priority Support
Distinct milestone & optimisation plan for your after sales communication
Boost-call before peak-phases
Pre-access/testing of new features
Exclusive advantages in the PAQATO
partner network
All prices on this page are exclusive of VAT.
¹) You may choose a shipping service provider from this list ²) If the technical requirements are met, we can connect any shipping service provider and any forwarding agency. Talk to us. ³) Depending on requirements, additional costs may be incurred. Talk to us.⁴) Each additional shipment will be charged at 0.06 €.
The PAQATO services for a perfect parcel journey
Supportive Onboarding
The PAQATO service team supports you from the start. This way, you inspire your customers easily and promptly with the perfect customer experience on their package journey.
Individual templates
The PAQATO team supports you in creating your CI-compliant track & trace page and post purchase communication.
This way, the package journey becomes a Gamechanger from the very first second.
User training
Software is only as good as the people who use it. The PAQATO team will train you to unleash the full power of PAQATO.