Don’t miss out on 5 star ratings
A rising Google ranking, a faster purchase decision and fewer returns – positive reviews make a lot of your wishes come true.
Positive reviews add shine to your store and boost your sales at the same time. With PAQATO, you will no longer miss out on star ratings and continuously increase your company’s success without any effort. Collecting stars increases your Google ranking and makes customers choose your products.
After completing a purchase and during the package journey, your customers look forward to their order the most and open up to 110% of the messages you send them. PAQATO automatically sends the appropriate review request at the exact moment your customer holds their product in their hands. No extra effort for you!
Social proof for your online shop
5 star ratings favor purchase decisions.
Authentic customer reviews are more credible than advertising promises. Often, just one look at the star scale is enough to decide whether the product or your store can be trusted. The more stars your products have, the more likely your customers are to decide to trust your shop. In ambiguous situations, we base our decisions on the purchase recommendations of other people – the so-called social proof. Get your stars with PAQATO and collect social proofs for your online shop.
Make it easy and get the stars
Whether you want to display stars or smileys on a scale – you decide which scale suits your store best.
The easier the feedback function, the more customer ratings you will receive on the package journey. PAQATO allows you to integrate a variety of rating options into your post purchase communication. A PAQATO tip: If customers receive a bonus or discount, the rating can be even more positive than expected. This effect is also known as the principle of reciprocity: If you do someone a favor, they feel a responsibility to return the favor to you.
Bye bye returns
Reduce returns and increase sales at the same time.
Returns are expensive, annoying and can never be completely avoided in online retail. However, you can greatly influence the return rate and even minimize it with reviews. Products without any customer reviews have up to 20% higher return rates than products with reviews. PAQATO automatically collects the appropriate customer reviews for you to keep your products from being returned.