Easy life
for your Customer Service Team
Boost the Customer Happiness Barometer with PAQATO!
Inform your customers about the status of their package journey in a fully automated and personalized way. With PAQATO, there will be no more “where-is-my-package” calls.

Reduce service requests
With PAQATO you reduce incoming service requests about the package status by – 30%, because your customers get informed automatically about every status change.
Know the package status
PAQATO lists all parcel shipments in an overview. This way, your team knows all the statuses of every package journey and can provide the appropriate answers immediately in case of queries.