QONTROL.
the way you ship

PAQATO turns invisible information on the package journey into visible information for you. Use data intelligence to set yourself apart from the competition. If problems occur during the shipping process, you can proactively inform your customers. This way, you can reduce customer inquiries about the package status by up to -30%.

PAQATO macht unsichtbare Informationen auf der Paketreise für dich sichtbar. Läuft mal etwas mit der Zustellung durch den Versanddienstleister schief, kannst du deinen Kunden proaktiv informieren.

QONTROL — BI-supported shipment controlling for higher customer satisfaction

Who performs how?

With QONTROL, you now have a full overview of the performance of your CEP service providers, forwarders and dropshipping partners.

Potential status traffic 

Thanks to colored visualization, you get a clear overview of the travel status of all customer orders so that you can immediately inform customers about the status of their order.

Decrease service requests

If problems occur during the shipping process, you can proactively inform your customers. You can reduce customer inquiries about package status by up to – 30%.

Mit Qontrol hast du alle Sendungen aus allen Shops übersichtlich verfügbar

Diverse information finally becomes visible for you

Mail order provider overview  You get a clear overview of all mail order providers, carriers and dropshipping partners.

Performance Dashboards show you the performance of mail order providers and dropshipping partners.

Quality checkAnalyze the shipping quality, such as turnaround times and incoming customer requests of your dropshipping partners.

BenchmarkingBenchmark the performance of your mail order providers with others to make sure you’re trusting the right one.