Next level fulfillment

In addition to your world-class fulfillment service, offer your customers automated end-customer information along the package journey and set your service apart from other fulfillment providers.

Biete deinen Kunden neben einem erstklassigem Fulfillment Service auch eine automatisierte Endkundeninformation auf der Paketreise

Be the gamechanger for your fulfillment business

Modern fulfillment providers no longer hand over the communication of shipping messages like “Your package will arrive tomorrow” to external mail order providers such as DHL, DPD, Hermes and Co. They know that taking over this service opens up a wide range of lucrative opportunities: 

Marketing boost

Strengthen your brand as a fulfiller and continuously attract future customers.

Add-On service

Add PAQATO to your services and offer customers additional conversions during the package journey.

Overview & Forecast

Know the performances of your shipping partners and benchmark them for perfect service.

Strengthen your brand as a fulfiller
and attract future customers.

As usual, your CEP service provider takes care of the logistics, but the post purchase communication is costumized in your corporate design.

Whether it’s handover information, shipping status, or information on returns – all e-mails, SMS, or WhatsApp messages are branded. In this way, you use the package journey to grow your own brand awareness on the fulfillment provider market and to inspire future customers with your service.