After Sales Experience Plattform
Boosting
E-Commerce Growth Today
Engage your customers through an outstanding shopping experience after the check-out – in the look & feel of your brand:
- Full Transparency and 360° Communication Throughout the Shipping Journey
- Reduce Service Inquiries and Efforts
- Happy customers who buy more
Over 1,000 online shops inspire their customers with PAQATO!
SPEAQ
More information,
less effort
With SPEAQ, we offer personalized and automated shipping communication in a custom design. The continuous flow of information measurably reduces the effort of the support team, directs up to 75% of customers back to the shop for additional cross-selling and upselling opportunities, and leads to positive customer reviews.
TRAQ
Increasing revenue &
strong branding
By integrating a tracking page into your own online store, you become independent of specific shipping service providers. In addition to delivery status information, product recommendations and special offers can also be displayed there, leading to an increase in revenue of up to 10%.
QONTROL
Absolute transparency & unleashed potentials
QONTROL provides a comprehensive overview of the performance of connected shipping service providers. Checking, comparing, and data-driven optimization of shipping processes enable quick and targeted actions to ensure customer satisfaction.
RETURN
Sustainably automated, analyzed & digitized
The fully automated returns portal helps ensure a seamless returns process. Through detailed analyses of return reasons and returned items, the return rate can be significantly reduced, leading to cost savings in the long run.
Connect PAQATO seamlessly with your system
