PAQATO makes package shipping a gamechanger for modern retailers

PAQATO is the must-have post purchase solution for all online retailers who want to get more out of their package shipping. With PAQATO, merchants no longer leave the communication of shipping messages such as “Your package is on its way to you” in the hands of external mail order providers such as DHL, DPD, Hermes and others. Thanks to automated customer communication, individualized track & trace pages in the store design and smart shipping analyses, PAQATO opens the doors to 5-star ratings, high repeat purchases, strong recommendation rates and happy customers for its customers from the moment they place their order.

The all-in-one solution is already delighting more than 1,000 e-commerce companies, including Otto, Peek & Cloppenburg, Check24 and growth champion Rose Bikes.

+ 40 employees

+ 1,000 online shops

3 table tennis world championships

Current job openings
Shape the package journey with your talents and skills.

At PAQATO, great talent comes together and forms an exceptional team with startup spirit and e-commerce DNA. We burn for enthusiasm, progress and determination and celebrate the package journey. We are proud to have grown by more than + 100% in the last year alone and can’t wait to welcome you to our team.

Location: Münster

Münster and Munich not only have the same first letter, but are also exactly the same distance apart.

In Münster, there are more bicycles than inhabitants. With a population of around 315,293 (as of 2016), there are around 500,000 bicycles.



PAQATO is conscientious, motivated, reliable and determined – the goals of our customers come first.


PAQATO moves forward with curiosity. New ideas, ways of thinking and approaches to solutions are our driving force. This is how we create continuous progress for our customers.


As a customer happiness technology, our greatest goal is the enthusiasm of our dealers and their customers. Every communication, every feature and every further development should trigger joy and enthusiasm.