About PAQATO
The After-Sales Experts
Elevating the E-commerce After-Sales Experience
Since its inception in 2016, PAQATO has been driven by a singular mission: to revolutionize the after-sales experience for both customers and merchants in the e-commerce realm.
For far too long, the crucial phase between order placement and parcel delivery has been overlooked in the e-commerce landscape. PAQATO emerged to bridge this gap, ensuring that customer satisfaction extends beyond the purchase and empowering merchants to regain control over their after-sales data.
What began as a groundbreaking innovation has seamlessly transformed into an e-commerce essential. Nine remarkable years later, PAQATO boasts an unparalleled track record of success. Our exceptional team is fueled by an unwavering commitment and passion for optimizing the after-sales experience for every online store.
PAQATO has already captivated over 2,000 shops across Europe
Join a Team of Passionate Individuals
At PAQATO, we bring together exceptional individuals to form an extraordinary team fueled by startup spirit and e-commerce DNA. We are passionate about driving customer happiness throughout the entire delivery journey. We take pride in our growing team and are thrilled to welcome you on board.
Our Values
Determination
PAQATO isconscientious, motivated, reliable and determined – the goals of our customers come first.
Curiosity
PAQATO moves forward with curiosity. New ideas, ways of thinking and approaches to solutions are our driving force. This is how we create continuous progress for our customers.
Enthusiasm
As a customer happiness technology, our greatest goal is the enthusiasm of our dealers and their customers. Every communication, every feature and every further development should trigger joy and enthusiasm.
General information
