Our Pricing
Find the perfect bundle for your needs
Core
For ecommerce merchants who want to inspire customers along the entire delivery journey.
from €349
per month
Shipping communication with SPEAQ
+ incl. language package (English, German,
+ French, Italian)
Track & trace with TRAQ
Data analytics with QONTROL
+ incl. 2 precast dashboards &
+ filter-views
Connection to 3 shipping service providers ¹
Connection to one online store
+ Incl. related market places (eBay, Amazon etc.)
Daily updates on all shippings
Includes 1,000 shippings per month ⁴
Service
Personal support until full integration
Support via e-mail
Support via phone
Annual optimization-call
Bestseller!
Advanced
For ecommerce merchants who want to turn customers into real fans through a comprehensive customer experience.
from €599
per month
Includes all features from the core bundle, plus:
Shipping communication with SPEAQ
+ incl. 10 languages
+ bundling messages for multiple shipping
+ Information & e-mail trigger for
+ pre-shipment (optional ³)
Data analytics with QONTROL
+ Create your own dashboards &
+ filter views
Connection to up to 6 shipping
service providers ²
Connection to up to 5 online stores
+ incl. related marketplaces (eBay, Amazon, etc.)
Live-alerts for your shippings via web app & e-mail
Includes 1,000 shippings per month ⁴
Add-Ons (optional ³)
+ SMS notifications
+ Import in Zendesk
+ Webhooks
+ Individual reports
Returns management with RETURN (optional ³)
+ Own returns portal for end customers
+ Analyse the reasons for returns and processes
+ Returns communication by e-mail
Service
Biannual online meetings
+ We are your sparrings partner for optimizing
+ your after sales communication
Additional support
+ via online-meeting (optional ³)
Enterprise
For ecommerce merchants who want more: Maximum functionality and service for ambitious business goals.
on request
per month
Includes all features from the advanced bundle, plus:
Access to all shipping service providers
Individual connection to up to 15 shipping service providers
Unlimited connection to online stores and market places
Monthly volume of shipments as required
Service
Regular dialogue with your personal customer success manager
Priority support
Distinct milestone & optimization plan for all your after sales processes
Boost-call before peak phases
Pre-access/testing of new features
Exclusive advantages in the PAQATO
partner network
All prices on this page are exclusive of VAT.
¹) You may choose a shipping service provider from this list ²) If the technical requirements are met, we can connect any shipping service provider and any forwarding agency. Talk to us. ³) Depending on requirements, additional costs may be incurred. Talk to us.⁴) Each additional shipment will be charged at 0.06 €.
What potential are you leaving untapped after the purchase?
Did you know that the so-called after-sales phase is full of valuable opportunities to boost customer retention, efficiency, and revenue? PAQATO reveals which of these you’re not yet taking advantage of.
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