QONTAQT – Automated customer communication in your design
Reach out to your customers across all channels
The way you contact your customers significantly contributes to the shopping experience and overall shapes the impression you leave with your customers. With our solution for automated and individualized shipping notifications, you have the opportunity to offer your customers a satisfying experience and remain on positive terms
Automated notifications for order status updates
Proactive compensation offers for shipping problems
Interesting information and facts on products
Smooth communication during the entire ordering process
Whether ordering, shipping or returns – you decide what the customer learns and when.
You decide what and how to communicate with your customers!
Individual tonality and design for your Customer Journey.
Optimized shopping experience for you and your customers!
Always up to dateYour customers are informed automatically about the current status of their parcel.
Create a feeling of reliabilityProactively communicating relevant information will leave your customers fully satisfied.
Individual benefitsInform your customers automatically about individualized offers and novelties in your shop.
Combine QONTAQT with our products
Track & Trace
Use our solution and guide your customers back to your own shop for tracking their parcels.
By means of the shipping analysis you constantly keep an overview of your logistics and can thus optimize your shipping process.
Enterprise Data Protection
Extend your existing security mechanisms with enhanced data protection for your customer data.