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PAQATO is the After Sales Software for Your Growth-Focused Online Shop

The competition in e-commerce is fierce. To stand out, you need to delight customers with an exceptional shopping experience. This requires more than just a smooth purchase process. The period between order completion and package delivery also plays a crucial role in customer satisfaction.

After Sales is the biggest blind spot in e-commerce. Many online retailers focus primarily on acquiring new buyers and driving sales. But they overlook the importance of customer retention. On average, 80% of profits come from the top 20% of the most satisfied customers. So, investing in customer satisfaction truly pays off.

With the PAQATO After Sales Experience Solution, online retailers can offer their customers an after sales experience that impresses. Personalized shipping notifications and a tracking page integrated into the shop turn customers into loyal fans with every additional touchpoint. Through proactive multi-channel communication, online shops can fully leverage cross-selling opportunities during shipping while simultaneously collecting valuable customer reviews. Smart shipping control allows retailers to maintain full oversight of their shipping processes and reduce service costs through transparent data.

Learn from our team why PAQATO is a must-have for any online retailer focused on growth and success!

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Want to Turn the Blind Spot into an Opportunity?

PAQATO is here to help. In a non-binding consultation, we’ll show you where untapped potential lies in your after sales process. Simply fill out the form below, and we’ll get back to you with a proposed appointment within the next 24 hours.